Jira Service Management

{"xsrfToken":"fb2fdbfec0a7bafba2311f0cc86815baf279dac5_lout","branding":{"id":"5","key":"tms","name":"Axscend Support","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/da899a1a-7831-497b-abf7-88eacfebc226/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZGNmOWVhNi0xNjk4LTQ2YzEtYmI1My1lZGFjNzAwOTI4ODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRhODk5YTFhLTc4MzEtNDk3Yi1hYmY3LTg4ZWFjZmViYzIyNiI6WyJyZWFkIl19LCJleHAiOjE3Mjg2OTQxNzMsIm5iZiI6MTcyODY5MzU3M30.kxySs7HYAimfddvjMEZIDLrcyWzc_szdzeli29VUtFg&client=0dcf9ea6-1698-46c1-bb53-edac70092881&mode=fit","logoId":"da899a1a-7831-497b-abf7-88eacfebc226","isLogoAvailable":true,"helpCenterTitle":"Welcome to TrailerMaster Support & Knowledge Base","sharedPortalName":"Axscend Support","userInitialAnnouncementMessageWiki":"Use the \"Requests\" button in the top right corner to view outstanding support requests.","translations":{"en-US":{"helpCenterTitle":"Welcome to TrailerMaster Support & Knowledge Base","sharedPortalName":"Axscend Support","announcementMessage":"Use the \"Requests\" button in the top right corner to view outstanding support requests.","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"helpCenterTitle":"Welcome to TrailerMaster Support & Knowledge Base","sharedPortalName":"Axscend Support","announcementMessage":"Use the \"Requests\" button in the top right corner to view outstanding support requests.","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#e1af2d","helpCenterTitleColor":"#999999","bannerMediaApiUrl":"https://api.media.atlassian.com/file/bc7989b6-5f9f-423c-99f0-e0103f32b210/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZGNmOWVhNi0xNjk4LTQ2YzEtYmI1My1lZGFjNzAwOTI4ODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJjNzk4OWI2LTVmOWYtNDIzYy05OWYwLWUwMTAzZjMyYjIxMCI6WyJyZWFkIl19LCJleHAiOjE3Mjg2OTQxNzMsIm5iZiI6MTcyODY5MzU3M30.Y6ADrTmy9UGs89bKwqUt2xvARLs4sESqGg2ACJ2S5H4&client=0dcf9ea6-1698-46c1-bb53-edac70092881&height=300&mode=fit","bannerMediaApiFileId":"bc7989b6-5f9f-423c-99f0-e0103f32b210","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"5","key":"tms","projectId":10009,"serviceDeskId":5,"name":"Axscend Support","description":"Welcome! You can raise an Axscend Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"10032","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10314,"iconUrl":"https://support.jira.axscend.com/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[10],"key":""},{"id":"10033","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10303,"iconUrl":"https://support.jira.axscend.com/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[10],"key":""},{"id":"10034","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"Let us know your idea for a new feature or improvement.","icon":10322,"iconUrl":"https://support.jira.axscend.com/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[10],"key":""},{"id":"10031","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10321,"iconUrl":"https://support.jira.axscend.com/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[10],"key":""}],"reqGroups":[{"id":10,"name":"General"}],"orderMapping":{"10":[10031,10032,10033,10034]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"07db8fcd-a9d1-3fd4-92ea-798dc611c6f2","appLinkName":"","appLinkUrl":"","spaceKey":"CE","spaceName":"TrailerMaster User Guide","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":5,"kbLinkDomainURLs":["https://jira.atlassian.axscend.com","https://support.jira.axscend.com","https://axscend.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZGNmOWVhNi0xNjk4LTQ2YzEtYmI1My1lZGFjNzAwOTI4ODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg2OTQ3NzMsIm5iZiI6MTcyODY5MzU3M30.wqqA-0lGH7joA_Lnd5bkTx_W01JvdJfUy0sSIdVfECY","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"0dcf9ea6-1698-46c1-bb53-edac70092881","tokenDurationInMins":20}},"sharedPortal":{"name":"Axscend Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://axscend.atlassian.net/wiki","kbLinkDomainURLs":["https://jira.atlassian.axscend.com","https://support.jira.axscend.com","https://axscend.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=axscend","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"fb2fdbfec0a7bafba2311f0cc86815baf279dac5_lout","baseUrl":"https://support.jira.axscend.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://jira.atlassian.axscend.com","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0dcf9ea6-1698-46c1-bb53-edac70092881","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"7567f96e3dc54203907b07c88e72cfd0","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}