Axscend Support

Welcome to the Axscend Support & Knowledge Base

Use the "Requests" button in the top right corner to view outstanding support requests.

Suggested forms

  • Account issue in Axscend Support

    Password reset, new user, permission changes, etc

  • Tracker Issue in Axscend Support

    Not reporting, missing data, etc

  • Maintenance or compliance issue in Axscend Support

    Incorrect dates, AX-Driver defect reporting, grid layout, etc

  • Report a bug or issue in Axscend Support

    Something isn’t working as you expect

Powered by Jira Service Management
{"xsrfToken":"bde5306695da98fd097959fd6c41925ae5cb3411_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9b260d33-f4f5-4040-8a3b-bd1b2c262556/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZGNmOWVhNi0xNjk4LTQ2YzEtYmI1My1lZGFjNzAwOTI4ODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjliMjYwZDMzLWY0ZjUtNDA0MC04YTNiLWJkMWIyYzI2MjU1NiI6WyJyZWFkIl19LCJleHAiOjE3NTE0MjA0MzAsIm5iZiI6MTc1MTQxOTgzMH0.53aSxiN-V2-13ZC7MGMGThJFdkwmEe3nlpnFDoIjxBI&client=0dcf9ea6-1698-46c1-bb53-edac70092881&mode=fit","logoId":"9b260d33-f4f5-4040-8a3b-bd1b2c262556","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Axscend Support & Knowledge Base","sharedPortalName":"Axscend Support","userInitialAnnouncementMessageWiki":"<p>Use the \"Requests\" button in the top right corner to view outstanding support requests.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to TrailerMaster Support & Knowledge Base","sharedPortalName":"Axscend Support","announcementMessage":"Use the \"Requests\" button in the top right corner to view outstanding support requests.","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Axscend Support & Knowledge Base","sharedPortalName":"Axscend Support","announcementMessage":"Use the \"Requests\" button in the top right corner to view outstanding support requests.","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#041f83","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/37e9c7ab-617f-4753-a714-3f2fb099ae9c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZGNmOWVhNi0xNjk4LTQ2YzEtYmI1My1lZGFjNzAwOTI4ODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM3ZTljN2FiLTYxN2YtNDc1My1hNzE0LTNmMmZiMDk5YWU5YyI6WyJyZWFkIl19LCJleHAiOjE3NTE0MjA0MzAsIm5iZiI6MTc1MTQxOTgzMH0.ZKZEh6LEze_nbL-U98jxO25l9tpacH_Jh8t1ROu0D9I&client=0dcf9ea6-1698-46c1-bb53-edac70092881&height=300&mode=fit","bannerMediaApiFileId":"37e9c7ab-617f-4753-a714-3f2fb099ae9c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=axscend","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"bde5306695da98fd097959fd6c41925ae5cb3411_lout","baseUrl":"https://support.jira.axscend.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://jira.atlassian.axscend.com","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0dcf9ea6-1698-46c1-bb53-edac70092881","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1c24bfa677694f56b01b55b21528fda9","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}